Terms of Service

1. Acceptance

By using this website you agree to these terms. If you don't agree, please don't use the site.

2. About RideLanna

RideLanna is a curated marketplace, launching in Chiang Mai, Thailand, that will connect travellers with vetted local bike shops. We are not the owner of the bikes; rentals are provided by independent partner shops under a separate rental agreement.

3. The service is launching

Bookings, prices, availability, and bike listings shown anywhere on the site are illustrative and not yet bookable. Nothing on the site is an offer to contract until the service is live and you complete a real booking.

4. Eligibility

You must be at least 18 to use the site and to rent a bike when we launch. Renting will also require a valid International Driving Permit with a motorcycle endorsement.

5. The waitlist

Joining the waitlist places no obligation on you and reserves nothing. We'll use your email only as described in our Privacy Policy.

6. Bookings & payments (at launch)

When bookings open, prices will be shown clearly and include insurance, helmets, and in-town delivery. A deposit may be taken to confirm a booking, with the balance due at delivery. Full booking and payment terms will be presented before you pay.

7. Pricing & currency

Prices will be displayed in THB, USD, or EUR. Currency conversions are indicative; the amount charged will be the one shown at checkout.

8. Partner shops

Each bike is provided by an independent partner shop that has agreed to our four standards: fixed prices, no passport held as collateral, insurance included, and delivery to you. Shops remain responsible for their bikes and for honouring those standards.

9. Intellectual property

The RideLanna name, logo, copy, and design are ours. You may not copy or reuse them without permission.

10. Acceptable use

Don't misuse the site, no attempts to break, scrape, overload, or disrupt it, and no unlawful use.

11. Disclaimers

The site is provided “as is” during this pre-launch period. We don't warrant that it will be uninterrupted or error-free, and illustrative content may change.

12. Limitation of liability

To the extent permitted by law, RideLanna is not liable for any indirect or consequential loss arising from use of the website. Nothing here limits liability that cannot be limited under applicable law.

13. Governing law

These terms are governed by the laws of Thailand. Any dispute will be subject to the jurisdiction of the Thai courts.

14. Changes

We may update these terms as the product develops, and will revise the date above.

15. Contact

Questions? Email hello@ridelanna.com.