Legal
Privacy Policy
Last updated: June 2026
RideLanna is preparing to launch a scooter and motorbike rental marketplace in Chiang Mai, Thailand. This policy explains what personal data we collect, why, and the choices you have. Right now the main thing we collect is the email address you give us to join the waitlist.
Who we are
“RideLanna”, “we”, “us” refers to the team building RideLanna, based in Chiang Mai, Thailand. For any privacy question, contact us at hello@ridelanna.com.
What we collect
- Email address, when you join the waitlist or subscribe to our letter.
- Whether you're a rider or a shop owner, the option you select on the waitlist form.
- Basic analytics, anonymous, aggregated information about how the site is used (pages viewed, device type), if and when we enable analytics. This does not identify you.
We do not collect payment details, passport data, or location data on this website. That will only ever happen later, inside a real booking flow, and will be covered by an updated policy.
Why we use it
- To tell you when RideLanna opens, and to send the occasional letter you signed up for.
- To talk to shop owners who want to list their bikes.
- To understand interest and improve the product before launch.
What we never do
We never sell, rent, or trade your email or personal data to anyone. We don't send marketing from third parties.
How it's stored and shared
Your email is stored with the email and database providers we use to run the waitlist. These providers process data on our behalf under their own security and privacy commitments. We only share data with them, and only what's needed to send you what you asked for.
How long we keep it
We keep your email until you unsubscribe or ask us to delete it, or until it's no longer needed for the purpose you gave it.
Your rights
You can ask us, at any time, to access, correct, or delete your data, or to stop contacting you. Every email we send includes an unsubscribe link. To exercise any right, email hello@ridelanna.comand we'll act on it promptly.
Cookies
This site uses only what's strictly necessary to function. We do not set advertising or cross-site tracking cookies.
Children
RideLanna is not directed at anyone under 18, and we don't knowingly collect data from minors.
Changes
We'll update this policy as the product evolves, especially before bookings go live, and revise the date above. Material changes will be communicated to people on the waitlist.
Contact
Questions about your data? Write to hello@ridelanna.com.